A Flying Fork grocery delivery service for Innisfil, Barrie and South Simcoe!   On-time delivery of groceries, fresh bakery and specialty products, household needs, medicine and gifts
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What do you charge as a Shopping and Delivery Fee?
How do I pay for my order?
What is the minimum order?
Is there a maximum order or do you limit quantities?
Are personal cheques accepted?
Can I pay with food vouchers?

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What do you charge as Delivery Fees?

The fees for delivery are:

Our Home Delivery fee is$15.00 including taxes. Alcohol may be ordered with groceries at no additional fee. Our fee for Pickup Service is $15.00 including taxes. Our One-Stop / Alcohol Delivery Fee is $15.00 plus GST. For a description of these delivery options please consult the Delivery Q&A.

Redelivery Fees and Penalties

Please consult the Delivery Q&A section to see how we handle redelivery attempts. In situations where the courier has left the delivery area and must now incur costs to return to redeliver an order, an additional $10.00 redelivery charge will be levied.

To avoid being charged for an order you wish to cancel, we must receive your cancellation before the deadline (10:00pm of the day before the delivery). If you miss the deadline, but for some reason still cannot accept your order, please call A Flying Fork Customer Service at 705-719-2173 (office). For orders simply abandoned due to your absence without notice, there is a restocking fee of 100% of the cost of perishable items in the order plus 25% of the cost of packaged goods plus 50% of the total amount of any beer items, excluding fees and tax. Your account will be placed on hold until these amounts are paid in full.
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How do I pay for my order?



Your total bill is based on the e-mail confirming your final order total and payment preference. We'll include a full, itemized printed receipt with your order. Any returns or credits will be written into the printed receipt at the time of delivery.

A Flying Fork accepts VISA credit cards and cash payments at the door. We are working on remote encrypted debit system, but the service is not yet available in all parts of our delivery area. Once you become a regular customer, we may extend chequing privileges. A Flying Fork charges a $25 handling fee for all cheques or VISA payments returned by the bank.

If your credit card has expired or is otherwise invalid, we'll be unable to process your order. Our couriers reserve the right to call in to head office to pre-authorize credit card transactions prior to surrendering your order, even if this entails a short delay. For our regular customers with otherwise good payment histories, a declined credit card transaction will result in notication by head office and alternate payment arrangments will be made. Please note that we reserve the right to collect funds for any fees owed to A Flying Fork resulting from incorrect credit card information or over-the-limit accounts.

At checkout, customers will have selected a method of payment to be used at delivery. When paying cash, we prefer smaller-denomination bills ($20's), and reserve the right to refuse any denomination we feel may not be acceptable to the bank. A minor child may make a cash payment for an absent parent, but under no circumstances will credit slips be signed by anyone other than the credit card holder. For regular customers whose orders are accepted in their absence, the courier can leave a blank imprinted VISA slip with the customer for the next order.

We take every precaution to protect your credit card information. We do not collect credit information online or by email, but in person at your door. Review our Privacy Policy for details.
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What is the minimum order?

The minimum order subtotal (not including taxes and delivery fees) is $40.00.
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Is there a maximum order or limit to quantities?

Although there is not a maximum limit on the value of your order, we require 48 hours advance notice for orders over $300. A Flying Fork reserves the right to limit quantities of certain items, including sale items.

For same-day deliveries, our couriers shop at regular retailers - this is for last minute emergency purchases only and the order subtotal (not including taxes and delivery fees) may not exceed $60.00
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Does A Flying Fork accept personal cheques?

Not generally, but we may consider this for our regular customers with good payment histories.
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Does A Flying Fork accept food vouchers?

Not at this time.
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